4/4/07: New Mexico DSL Maintenance Advisory

Brainstorm Internet will be performing a planned upgrade on our New Mexico DSL network on Monday April 9th between 1pm and 1:30 pm. New Mexico DSL customers may experience a service outage of up to 15 minutes during this maintenance.

This upgrade will increase service reliability to our valued New Mexico DSL customers.

We apologize in advance for the inconvenience of performing this upgrade during business hours. Normally we strive to perform such maintenance during non-business hours however in this instance it is unavoidable.

In most cases your DSL modem should automatically reconnect once the upgrade is completed. If for any reason it does not, you may need to power cycle your DSL modem to regain connectivity. To do this, simply unplug the black power cord from the back of your modem, wait 15 seconds then plug it back in. The modem will normally take up to one minute to synchronize with the network, at which time you should be back online.

As always, thank you for your understanding and thank you for choosing Brainstorm!